FAQ
Questions, answered
The things organisations most often ask us before choosing an LMS partner. Don't see yours? We're a quick message away.
Should we use Moodle or WordPress for our LMS?
It depends on your goals. Moodle is a purpose-built LMS with deep course, assessment and reporting features — ideal for colleges and structured training programmes. WordPress with learning plugins suits lighter course delivery blended with a marketing website. We'll help you choose the right fit, and we build and host both.
Can you migrate our existing LMS or courses?
Yes. We regularly migrate platforms from legacy, self-hosted or other hosted providers — including content, users and course data — with minimal disruption to your learners.
What uptime and support can we expect?
Our managed hosting is monitored around the clock with a 99.9% uptime target, automated backups and managed updates. Support levels and SLAs are matched to your package — from email support on Starter to priority and dedicated arrangements on Growth and Enterprise.
Is our data protected and compliant?
We host on secured, monitored infrastructure with backups and access controls, and we work with you to support your data-protection obligations — including GDPR and POPIA. Your platform and your data remain yours at all times.
How long does it take to get started?
A straightforward hosted Moodle setup can be live within days. Custom builds, migrations and integrations take longer depending on scope. After a short discovery call, we'll give you a realistic timeline — not an optimistic one.
How much does it cost?
We quote to your learner numbers, integrations and support needs rather than a one-size-fits-all price. Our Starter, Growth and Enterprise packages show what's typically included — request a quote for a clear, itemised proposal.